Custom Printing FAQs
I DON'T NEED A BUNCH OF SHIRTS, CAN YOU PRINT UP SMALL AMOUNTS?
Short answer, yes. The screen print process is at it's most efficient when done for large quantities. Due to this, any order placed under our minimum order of 12 shirts (per design) will get a $25 screen fee (per screen needed) tacked onto your order.
HOW MUCH DOES IT COST?
There are multiple factors that makeup an order’s total. Since each order is unique the best way to know is by contacting us for an accurate quote. Things that factor into printing costs would include:
Total number of shirts (per design)
Number of ink colors in the design
Number of print locations
The style/brand/blend of the item being printed on
CAN YOU PRINT ON ANYTHING BESIDES T-SHIRTS?
Yes! We have the ability to print:
T-shirts
Tank Tops
Sweatshirts
Tote Bags
Koozies
Blankets
Bandanas
If an item you're interested in getting printed isn't listed here, just shoot us a line and we'll let you know if we're up for the challenge.
I HAVE AN IDEA, BUT I DON'T HAVE A DESIGN. IS THIS SOMETHING YOU CAN HELP ME WITH?
Absolutely. One of our favorite things about doing what we do is having the ability to help bring your ideas to life. If you need design services we offer this at a rate of $45/hour. Once we've completed the artwork for your project, and have received payment for that service, you own the rights to that artwork.
To bring your idea to life, we humbly ask for:
The official, final text to be included in the design (make sure there aren't any typos)
A description of any general style or concept you have in mind (i like old band designs / make it look like a sports team logo)
Any logos or design elements that need to be included
Screenshots, links, or descriptions of any design inspiration to help guide the design
CAN I SUBMIT MY OWN ARTWORK?
For sure! If you have pre-made artwork that you want to use, we ask that you send that over to us with your inquiry so we can make sure it is something we are capable of producing. Printable files must be at least 300 dpi in .pdf or .eps file formats.
Any artwork provided to us that does not meet artwork requirements, will incur our standard $45/hr design fee to convert or re-create it in order for it to be print-ready. We will always give you an estimate before doing this work.
WILL I GET A PROOF BEFORE YOU GO TO PRINT?
You will be supplied a digital mock-up of your order prior to print. All art must be approved online. Changes to the artwork after approving the mockup could push back your completion date. We will not be responsible for errors, misspelling, or otherwise in approved digital mockups and artwork.
WHAT STYLE OF PRINT DO YOU PRODUCE?
Good question. We use plastisol ink at our shop. In most cases this means that the print you receive is heavy and thick. That's not our jam. We shoot for a print that mimics the feel of water-based printing giving you a soft breathable shirt that you'll want to keep wearing time and time again.
HOW SOON COULD I GET AN ORDER COMPLETED?
Our standard turnaround time is 14-18 days from the point we are provided with sizes to order blank tees. Please note that busier seasons may cause for a longer turnaround time.
Rush orders are possible at an additional fee, but will also depend on our availability. That being said, if you're caught in a bind, we're more than happy to help recommend you to other local printers who might be able to get to your order quicker than we can.
DO YOU REQUIRE A DEPOSIT BEFORE PRINTING?
Yes, we require a 30% deposit of the estimated total cost of your order prior to ordering product.
HOW DO I GO ABOUT PAYMENT FOR MY ORDER?
You don't owe anything until you've seen and approved of a digital mockup. Payment is due in full upon completion of the project.
IF I DON’T LIKE MY SHIRTS, CAN I RETURN THEM?
If your order doesn't match the digital mockup you approved, we will work with you to make it right whether that be a credit or a reprint. Obviously, that's something neither of us wants and we work very hard to ensure you get exactly what you're expecting.
WHAT IS THE 3% UNDER ALLOWANCE POLICY AND HOW DOES IT AFFECT THE FINAL INVOICE QUANTITY?
Our 3% under policy is to ensure the right amount of shirts will be printed. As screen printing is an art and not an exact science, oftentimes there are small errors on press, from the shirt vendor or random acts of God, However, we will always refund your card if we do not meet the required amount up to 3% under the quantity Order. If the damaged amount is greater than 3% we will reprint the goods